Terms and Condition

Use of the Website

● Welcome to the website http://www.harmanhouse.com owned by Harman house LLC(“Harman house”), PO Box No.17397, Dubai, United Arab Emirates. This document governs the user relationship with Harman house. Access to and use of this Website and the products and services available through this Website (collectively, the “Services”) are subject to the following terms, conditions, and notices (the “Terms of Service”).

● By accessing www.harmanhouse.com, users warrant and represent to the website owner that users are legally entitled to do so and to make use of information made available via the Website. When placing an order user undertakes that all details the user provides to us are true and accurate, that the user is an authorized user of the credit or debit card used to place the user’s order, and that there are sufficient funds to cover the cost of the goods. If the user is under 18 but at least 15 years of age, the user must present this Agreement to the user’s parent or legal guardian. Children under the age of 15 may not register on this site, and parents or legal guardians may not register on their behalf.

● Users will need to click the box marked “Accept” in the course of the user’s purchase from our online shop to confirm the user’s acceptance of these terms. If the user doesn’t accept these terms, the user will not be able to order any Products from www.harmanhouse.com

● User should print a copy of these terms for future reference and the user should also look at the Website’s Terms of Use, which tell the user how a user can use www.harmanhouse.com

● Access to www.harmanhouse.com is permitted on a temporary basis, and Harman house reserves its right to withdraw or amend the Services without notice. Harman house will not be liable if for any reason this Website is unavailable at any time or for any period. From time to time, Harman house may restrict access to some parts or this entire Website.

● This Website may contain links to other websites (the “Linked Sites”), which are not operated by Harman house. The website has no control over the Linked Sites and accepts no responsibility for them or for any loss or damage that may arise from the user’s use of them.

Privacy Policy

Harman house’s privacy policy, which sets out how www.harmanhouse.com will use user’s information, can be found in Privacy Statement on this Website. By using this Website, users consent to the processing described therein and warrant that all data provided by the user is accurate.

Prohibitions

● User must not misuse www.harmanhouse.com User will not commit or encourage a criminal offense, transmit or distribute a virus, trojan, worm, logic bomb or any other material which is malicious, technologically harmful, in breach of confidence or in any way offensive or obscene, hack into any aspect of the Service, corrupt data, cause annoyance to other users, infringe upon the rights of any other person’s proprietary rights; send any unsolicited advertising or promotional material, commonly referred to as “spam” or attempt to affect the performance or functionality of any computer facilities of or accessed through this Website. Breaching this provision would constitute a criminal offense and Harman house will report any such breach to the relevant law enforcement authorities and disclose the user’s identity to them.

● Harman house will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses, or other technologically harmful material that may infect user’s computer equipment, computer programs, data or other proprietary material due to the user’s use of this Website or to user’s downloading of any material posted on it, or on any website linked to it.

Intellectual Property, Software, and Content

● The intellectual property rights in all software and content (including photographic images) made available to the user on or through this Website remains the property of Harman house or its licensors and are protected by copyright laws and treaties around the world. All such rights are reserved by Harman house and its licensors. Users may store, print, and display the content supplied solely for the user’s own personal use.

● Users are not permitted to publish, manipulate, distribute or otherwise reproduce, in any format, any of the content or copies of the content supplied to the user or which appears on this Website nor may the user use any such content in connection with any business or commercial enterprise.

● The content of this website is subject to UAE copyright law and international copyright laws, and Harman house owns a copyright in the selection, coordination, arrangement, modification, and derivative matter of the content.

Terms of Sale

By placing an order users are offering to purchase a product on and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price.

Harman house’s Contract
When the user places an order, the user will receive an acknowledgment e-mail confirming receipt of the user’s order: this email will only be an acknowledgment and will not constitute acceptance of the user’s order. A contract between the user and the Harman house will not be formed until Harman house sends a confirmation by e-mail that the goods that the user ordered have been dispatched to the user. Only those goods listed in the confirmation e-mail sent at the time of dispatch will be included in the contract formed.

Pricing and Availability

● Harman house lists availability information for products on the Website. Please note that the stock situation changes dynamically, the user will be informed by e-mail if any product(s) users have ordered is/are out of stock for any reason and an estimated availability date will be provided. Upon the billing of the user’s Product ordered, the user shall receive a confirmation text confirming the dispatch of the product(s) to the user’s address as specified on the user’s Order (“Confirmation Text”). The Order shall be deemed as accepted by Harman house on receipt of Confirmation Text.

● All prices quoted at www.harmanhouse.com are net prices, to which the appropriate prescribed sales tax must be added. Unless otherwise agreed, the prices are ex-works, of Harman house warehouse, Dubai, UAE and are exclusive of all taxes, duties, and delivery costs.

● Price may sometimes differ between Harman house Stores and www.harmanhouse.com user will be charged the price on the www.harmanhouse.com site. Harman house is under no obligation to honor any in-store price or promotion in the event that it differs from those on the Website. Prices may be altered without prior notice owing to stock availability.

● With regards to pricing, Harman house reserves the right to change prices for products displayed at/on www.harmanhouse.com at any time and to correct pricing errors that may inadvertently occur. If the user’s credit card has already been charged for the purchase and the user’s order is canceled, Harman house will issue a credit to the user’s credit card account in the amount of the charge. Individual bank policies will dictate when this amount is credited to the user’s account.

● It is agreed that the prices are inclusive of Value Added Tax (VAT). Where VAT is payable by Harman house the agreed consideration for the supply shall include the amount of VAT payable applicable at the prevailing rate at the time the supply is made as a result of applicable legislation in the United Arab Emirates.

● Unlike credit or debit cards, Promotional Codes used on Digital Coupons are debited at the time an order is placed. Digital Coupons will automatically be redeemed to purchase totals, up to the total purchase amount. Digital Coupons must be used prior to their noted expiration date and within a single transaction.

Shipping, Delivery, and Installation

● Harman house’s Shipping and Delivery Policy sets out how www.harmanhouse.com will deal with the orders for delivery and shipping, which can be found at Shipping and Delivery Policy in this Website. By using this Website, users consent to the processing described therein and warrant that all data provided by the user is accurate.

● Harman house’s Installation manual sets to deal with the installation procedures for products where such a process is applicable. More details can be found in Installation Manual on this Website.

Payment

● Upon receiving the user’s order we carry out a standard authorization check on the user’s payment card to ensure there are sufficient funds to fulfill the transaction. user’s card will be debited upon authorization being received. The money received upon the debiting of the user’s card shall be treated as a deposit against the value of the goods user wish to purchase. Once the goods have been dispatched and the user has been sent a Confirmation Text the money paid as a deposit shall be used as consideration for the value of goods the user have purchased as listed in the confirmation email.

Refund, Exchange & Cancellation Policy

Our Refund, Exchange & Cancellation Policy, which sets out the procedure and requirements for exchange, return and repair, can be found in the Refund, Exchange & Cancellation Policy on this Website. By using this Website, users consent to the terms of the said policy described therein.

Warranty Terms & Conditions

● The manufacturer limited warranty begins on the original date of purchase and is valid only for the products where the manufacturer warranty is specified on the item description on the website. To apply for this warranty service, the user must contact the manufacturer for problem determination and service procedures. Warranty service can only be performed by the manufacturer’s authorized service center. The original dated bill of sale/invoice receipt must be presented upon request as proof of purchase to the manufacturer. www.harmanhouse.com is not responsible for re-issuing the new bills since the original copy has already been issued.

● Free gifts given with any of the Products purchased from the Website will not be exchanged and/or covered under any kind of warranty.

● Warranty is applicable within the limits of United Arab Emirates only unless specified otherwise in the warranty card or on the Website. Harman house will only be the facilitator of this service and primary responsibility for warranty service rests with the brand/manufacturer/ distributor.

● In the case the product is defective and/or requires repair, it is the user’s responsibility to deliver the product, at the user’s cost, to Harman house’s designated collection centers in selected Harman house Showrooms and Service Centers in the United Arab Emirates. For a product that has onsite warranty support, the user can call the call center & register a complaint about onsite service. Please visit Refund, Exchange & Cancellation Policy for details of how to return them and details of replacement and refund policy. For selected products with international warranty, the user can refer to the international warranty card.

● Other than what is provided by the brand/manufacturer/distributor, Harman house hereby expressly disclaims any warranties or representations (express or implied) in respect of quality, suitability, accuracy, reliability, completeness, timeliness, performance, safety, merchantability, fitness for a particular purpose, or legality of the products listed or displayed or transacted (including product information and/or specifications) on the Website.

● Repairs are not accepted if the serial number on the product is unknown or tampered with.

Disclaimer of Liability

● The material displayed on this Website is provided without any guarantees, conditions, or warranties as to its accuracy. Unless expressly stated to the contrary to the fullest extent permitted by law Harman house and its suppliers, content providers, and advertisers hereby expressly exclude all conditions, warranties, and other terms which might otherwise be implied by statute and shall not be liable for any damages whatsoever, including but without limitation to any direct, indirect, special, consequential, punitive or incidental damages, or damages for loss of use, profits, data or other intangibles, damage to goodwill or reputation, or the cost of procurement of substitute goods and services, arising out of or related to the use, inability to use, performance or failures of this Website or the Linked Sites and any materials posted thereon, irrespective of whether such damages were foreseeable or arise in contract, tort, equity, restitution, by statute, at common law or otherwise.

● www.harmanhouse.com has taken care to describe and show products as accurately as possible. Despite this, products may vary in their descriptions, product images are for representation purposes only and may vary slightly from the actual product. If there is anything that the user does not understand, or if the user wishes to obtain further information, please contact customer services (see point 14 below for contact details). Descriptions/performances of products stated against each are based on the catalog and technical literature printed by the manufacturers/agent. Therefore, the write-up provided against each product is not that of www.harmanhouse.com and subject to change without prior notice.

Linking to this Website

User may link to www.harmanhouse.com, provided user do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but the user must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. The user must not establish a link from any website that is not owned by the user. This Website must not be framed on any other site, nor may the user create a link to any part of this Website other than the home page. www.harmanhouse.com reserves the right to withdraw linking permission without notice.

Disclaimer as to ownership of trademarks, images of personalities, and third-party copyright

Except where expressly stated to the contrary all persons (including their names and images), third party trademarks and content, services, and/or locations featured on this Website are in no way associated, linked, or affiliated with Harman house and the user should not rely on the existence of such a connection or affiliation. Any trademarks/names featured on this Website are owned by the respective trademark owners. Where a trademark or brand name is referred to it is used solely to describe or identify the products and services and is in no way an assertion that such products or services are endorsed by or connected to Harman house.

Indemnity

User agrees to indemnify, defend and hold harmless Harman house, its directors, officers, employees, consultants, agents, and affiliates, from any and all third party claims, liability, damages, and/or costs (including, but not limited to, legal fees) arising from user’s use this Website or user’s breach of the Terms of Service.

Variation

Harman house shall have the right in its absolute discretion at any time and without notice to amend, remove or vary the Services and/or any page of this Website.

Invalidity

If any part of the Terms of Service is unenforceable (including any provision in which we exclude our liability to the user) the enforceability of any other part of the Terms of Service will not be affected by all other clauses remaining in full force and effect. So far as possible where any clause/sub-clause or part of a clause/sub-clause can be severed to render the remaining part valid, the clause shall be interpreted accordingly. Alternatively, users agree that the clause shall be rectified and interpreted in such a way that closely resembles the original meaning of the clause /sub-clause as is permitted by law.

Contact Details

For any queries regarding the user’s purchase, please contact: 800 HARMAN (800-427626) or the user can email us at info@harmanme.com User might contact this helpline during office hours, i.e. 9.00 am to 5.00 pm(Sunday to Thursday).

Applicable Law and Jurisdiction

● By accessing and using the website; and purchasing online, users agree that user’s access and use of the Website, online purchasing is subject to these terms and conditions, as well as all applicable laws, as governed and interpreted pursuant to the laws of UAE.

● Courts of Dubai shall have exclusive jurisdiction on all issues arising out of any issue related to copyright, intellectual property right, liability, access, usage, and purchase through the Website.